Determine your primary Conflict-Handling Intention: Activity Corner; V3 Issue 4

People have an underlying disposition to handle conflicts in certain ways. To determine your conflict-handling intention, indicate how often you rely on each of the following tactics by circling the number that you feel is most appropriate.

 

SCORING:

Place the number that represents your score for each statement next to the number for that statement. Then total up the columns.

Your primary conflict-handling intention is the category with the highest total. Your fall-back intention is the category with the second highest total. Each of the categories is explained below.

Competing: A desire to satisfy one’s interest, regardless of the impact on the other parties to the conflict.

Collaborating: A situation where the parties to a conflict each desire to satisfy fully the concerns of all parties.

Avoiding: The desire to withdraw from or suppress a conflict.

Accommodating: The willingness of one party in a conflict to place the opponent’s interests above his or her own.

Compromising: A situation in which each party to a conflict is willing to give up something.

Source: Robbins, SP, 1994, ‘Organizational Behavior’, 6th edition, Prentice Hall of India, New Delhi.